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If for whatever reason you are not happy with your Snuggle Sac product please get in touch with us straight away. The easiest way is probably by email to: email@example.com or if you prefer please phone: 01603 881705
We offer a genuine no quibble returns policy, so if you have changed your mind and the item is in the original packaging please just send it back to us and we will refund the item. Please keep your proof of postage until you’ve heard from us that we have received the item (we cannot pay postage for items being returned to us).
If you have purchased the wrong size or want to swap designs, just send the item back (again, retain proof of postage) and we will send the replacement to you. We do not pay return postage, but we do not charge you for the replacement to be sent.
We offer a 1 year manufacturing guarantee on any items purchased from this site. If you have a problem with any Snuggle Sac item please email us detailed photographs and a description of the issue together with proof of your purchase so we can assess the problem and respond appropriately.
The Snuggle Sac Co Limited
Vdepot – Honingham Thorpe Estate