Frequently Asked Questions

Please read our FAQ before sending us a message.

Find out using our handy height chart.

We accept all major debit cards, PayPal, and major credit cards apart from American Express.

Yes, absolutely! We use an SSL certificate which is a secure socket layer to encrypt the information you enter on our website. This information is sent securely to our payment merchant and processed immediately with no sensitive data (credit card details) recorded or held on our website. This enables a fast, smooth and very safe online payment.

It is very easy to order using our online shop. If you have any question, please email us at

First, choose your Snuggle Sac, then check the box that says “Add a blanket” and click on the one you prefer, as shown here. Click it again to cancel.

We generally use next working day couriers for mainland UK so if you order before 12pm your order should be delivered the following day. For orders going further afield please allow up to 5 working days.

We offer a 1 year manufacturing guarantee on any items purchased from this site as well as a no quibble returns policy, if you have changed your mind and the item is in the original packaging. Email us at or fill in this form and we will get back to you.

For delivery in the UK, please place your order on the 19th December at the latest. Please allow 7-10 days extra on the delivery if items are being embroidered.

Yes, we have special Snuggle Sac gift vouchers which can be purchased and redeemed online. From time to time we also publicise money off discount codes which can be entered at the checkout online.

The toddler Snuggle Sacs are 3.4 tog, while the child, teen and adult Sacs are 5.2 tog.

The toddler size weigh 0.95kg and the child size weigh 1.2kg – they make perfect hand luggage on a plane so they can be used on the journey.

Yes, they comply with all relevant European and British safety standards. The company has been designing and producing high quality Snuggle Sacs and accessories since 1999. Copies of certificates can be sent if required.

Yes, we can sell the additional blue Snuggle Sac tote bags separately for £5 each and the new large canvas duffle bags for the adult sacs for £8. We do not charge postage on these items.

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