1 Year Guarantee

Worldwide Delivery

FAQS

Which Snuggle Sac is right for me?

Find out using this handy height chart:

How can I pay?

We accept all major debit cards, PayPal, and major credit cards apart from American Express.

Is it safe to pay online?

Yes, absolutely! We use an SSL certificate which is a secure socket layer to encrypt the information you enter on our website. This information is sent securely to our payment merchant and processed immediately with no sensitive data (credit card details) recorded or held on our website. This enables a fast, smooth and very safe online payment.

How can I order?

It is very easy to order using our online shop. If you have any question, please email us at enquiries@snugglesac.com.

How do I get a matching blanket?

First, choose your Snuggle Sac, then check the box that says “Add a blanket” and click on the one you prefer. Click it again to cancel.

How long will my order take to arrive?

We generally use next working day couriers for mainland UK so if you order before 12pm your order should be delivered the following day. For orders going further afield please allow up to 5 working days.

How can I return a purchase?

We offer a 1 year manufacturing guarantee on any items purchased from this site as well as a no quibble returns policy, if you have changed your mind and the item is in the original packaging.

Email us at enquiries@snugglesac.com or fill our contact form and we will get back to you.

Will my Snuggle Sac be here in time for christmas?

For delivery in the UK, please place your order on the 19th December at the latest. Please allow 7-10 days extra on the delivery if items are being embroidered.

Can I use gift vouchers and promotional codes?

Yes, we have special Snuggle Sac gift vouchers which can be purchased and redeemed online. From time to time we also publicise money off discount codes which can be entered at the checkout online.

What is the tog rating for Snuggle Sacs?

The toddler Snuggle Sacs are 3.4 tog, while the child, teen and adult Sacs are 5.2 tog.

How much do Snuggle Sacs weigh?

The toddler size weigh 0.95kg and the child size weigh 1.2kg – they make perfect hand luggage on a plane so they can be used on the journey.

Do Snuggle Sacs meet safety standards?

Yes, they comply with all relevant European and British safety standards. The company has been designing and producing high quality Snuggle Sacs and accessories since 1999. Copies of certificates can be sent if required.

Can I buy a spare or replacement tote bag?

Yes, we can sell the additional blue Snuggle Sac tote bags separately for £5 each and the new large canvas duffle bags for the adult sacs for £8. We do not charge postage on these items.

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