Frequently Asked Questions
Where is My Order?
Orders typically ship out within the allotted processing time based on the shipping method chosen (this does not include weekends or holidays). Once the processing time-frame is complete, you will be receiving your shipping confirmation email with your tracking details. Please allow 24-48 business hours for your tracking information to update on the carrier's site once received. With your Email Address and Order Number, you can track your order HERE!
We also recommend that you log into your account where you can view and track orders from your account HERE!
We also recommend that you log into your account where you can view and track orders from your account HERE!
Can I Cancel or Edit My Order?
We know you want your Snuggle Sac order fast so as soon as you place your order, we are on it! Regrettably, this means that we cannot cancel or make any changes to your order. This can include but is not limited to:
We welcome you to return items in accordance with our Returns Policy once your order has been delivered to you.
Adding/Removal of Items
Change in Color/Size of Items
Adding/Removal of a Discount Code
Billing or Shipping Address Update
Order Cancellation Request
Shipping Method Change
We welcome you to return items in accordance with our Returns Policy once your order has been delivered to you.